As Chief Operating Officer, Jo acts as business counsel to the team and oversees operational responsibility for HarperCo businesses. Jo’s previous role was as HR Director at Santander Operations since 2010. As a member of the Executive team Jo helped create and implement the Santander Operations transformation plan, leading the People Strategy, and was instrumental in creating and driving the culture and major business change initiatives that transformed Santander Operations.
Before Santander, Jo had a 10-year career with GE Money, in roles from Senior HR Manager to HR Director for UK & Ireland and prior to this she was Head of HR for Coca Cola Enterprises across the UK based in their head office in Uxbridge. In her early career Jo held various HR positions for Astra Zeneca, ICI and BP Chemicals.